SMCPS
Support
Contact SMCPS for support with advisory engagements, pilot discussions and Scenarios + ASCEND product enquiries.
Product support
For Scenarios + ASCEND enquiries, pilot support or technical questions, contact the SMCPS team through the website contact form.
Contact SMCPSBusiness support
For advisory, delivery assurance, Microsoft platform governance or commercial conversations, use the same contact route and include a short description of the situation.
Request a conversationExpected response
We aim to review support and business enquiries promptly during UK business days. For urgent matters relating to an active pilot or engagement, include the organisation name, affected users or cohort, and a clear description of the issue.